What should a coach prioritize when encountering resistance from a client?

Study for the Gallup Coaching Test. Use flashcards and multiple choice questions with detailed explanations and hints. Prepare thoroughly for your exam!

When encountering resistance from a client, it is crucial for a coach to seek to understand the underlying reasons for that resistance. This approach emphasizes the importance of empathy and active listening in the coaching relationship. Resistance often indicates deeper issues or fears that the client may be experiencing, such as lack of trust, uncertainty about the process, or personal barriers to change.

By prioritizing understanding, the coach can create a safe space for the client to express their concerns, which can lead to a more productive coaching experience. This also allows the coach to tailor their approach and solutions to better fit the client’s unique situation, helping to build rapport and foster a collaborative partnership. Addressing the root of the resistance can facilitate a more effective path toward progress and goal achievement.

Taking this approach can lead to greater long-term success in the coaching relationship, as clients feel heard and understood. This foundational work can help mitigate further resistance and enable more open communication moving forward.

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